Scott A. Moore is an Associate Professor of Computer & Information Systems at the University of Michigan Business School.

His research program focuses on automated electronic communication. He has investigated the effects of applying this technology to EDI, workflow automation, and, most recently, agents and electronic commerce. This recent work has involved defining a process description methodology that allows process definitions to be changed dynamically--an important feature for the unpredictable world of e-commerce. Previous lines of research have led him to construct a DSS for investigating fleet mixes, an environment for creating and investigating mathematical models, a prototype of a document retrieval system based on a formal language, a message management system (MMS) for an office environment, and a work management system. He has also investigated workflow systems and office automation. This has involved defining a theory of work readiness and a computerized system based on this theory. The goal of this research is to determine the effects of this system (as an exemplar of workflow systems) on the behavior of information workers.