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Sept. 24 Seminar: Aradhna Krishna

Date: 
Thu, 09/24/2009 - 4:10pm - 5:30pm
Seminar Information: 

Aradhna Krishna

Professor of Marketing, Ross School of Business, University of Michigan

"Cause Marketing: Spillover Effects of Cause-Related Products in a Product Portfolio"
Location: 

4-5:30 pm
UM: 411 West Hall
WSU: 313 State Hall (via videoconference)

krishnasmall.jpg
Seminar Description: 

The number of firms carrying a cause-related product has significantly increased in recent years. We consider a duopoly model of competition between firms in two products, to determine which products a firm will link to a cause. We first test the behavioral underpinnings of our model in two laboratory experiments, to demonstrate the existence of both a direct utility benefit to consumers from cause marketing (CM) and a spillover benefit onto other products in the portfolio. Linking one product in a product portfolio to a cause can therefore increase sales both of that product and, via a spillover effect, of other products in the firm’s portfolio. We construct a CM game in which each firm chooses which products, if any, to place on CM. In the absence of a spillover benefit, a firm places a product on CM if and only if it can increase its price by enough to compensate for the cost of CM. Thus, in equilibrium, firms either have both products or neither product on CM. However, with the introduction of a spillover benefit to the second product, this result changes. We show that if a single firm in the market links only one product to a cause, it can raise prices on both products and earn a higher profit. We assume each firm has an advantage in one product, and show that there is an equilibrium in which each firm links only its disadvantaged product to a cause. If the spillover effect is strong, there is a second equilibrium in which each firm links only its advantaged product to a cause. In each case, firms raise their prices on both products, and earn higher profits than when neither firm engages in CM. We also show that a firm will never place its entire portfolio on CM. Overall, our work implies that, by carrying cause-related products, companies can not only improve their image in the public eye but also increase profits.

A background paper can be found at: http://www-personal.umich.edu/~aradhna/cause-marketing.pdf

Seminar Speaker Bio: 

Aradhna Krishna does research on pricing and promotion policies, sensory marketing, and socially relevant marketing. Her work within the area of pricing and promotion focuses both on consumer promotions and trade promotions, e.g., bundling issues, loyalty programs, coupons, price cuts and trade deals. She examines consumer response to promotions, consumers' perceptions of promotions, behavioral pricing issues (e.g., reference price formation, promotion presentation effects), and also builds analytical models for managerial (retailer and manufacturer) promotion policies. Within the area of sensory marketing, she has much work on visual stimuli (package design, mall layout, store layout, shelf allocation), haptics (e.g., how the feel of product can affect perceived taste), smell (e.g., whether smell enhances long-term memory for a brand) and taste (e.g., if an advertisement can affect perceived taste). Her research on socially relevant marketing mostly concerns cause marketing. Her research methodology combines experimental techniques with quantitative modeling approaches. She has written numerous articles and her work is cited on NPR, NY Times, Wall Street Journal, and other publications. She is on the editorial boards of Journal of Marketing Research, International Journal of Research in Marketing, Management Science, Marketing Science and Marketing Letters.